Company Services Benefits
Economic benefits of our company service offering
- Cost efficiency – Customized to meet your needs and your budget.
- Scalability – The scope of an ongoing order can be expanded at any time.
- Combinable – e.g. find the optimal (territorial) boost for your existing, internal user support & Community (Relationship) Management to fully make use of the given community potential
- Business-2-Business – You want to make the most of your community potential. We provide the expertise and manpower needed!
- Professional - Start right away with seasoned experts! (Portfolio)
- Flexible – Be it console, PC or non-gaming communities. Your requirement is our order!
- Commitment – Your community is our concern!
- Comprehensive – An internal CM as sub-contractor on your premises? Calculable invoices instead of internal personnel costs!
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An overview of the 10 most important methodical benefits of our agency service offering based on the tools of external Community & Social Network Management(eCSM):
- Increased information basis – Increases reflux and coverage of territorial feedback for product planning, marketing, CRM and advertising.
- Securing context assessment - Secure the (also territorial) correct interpretation for all activities relating to a product – even in the earliest stages of development.
- Extending the action radius – Expand direct action potential, the scope, as well as useful information and contact sources for internal CM Teams, Marketing and CRM.
- Maximizing effectivity – Create more space and (decision)-making resources for optimizations, activities and additional communication (e.g. for analytical/operative CRM)
- Utilization of location benefits - Utilize location benefits and the knowledge of local particularities for the optimal placement and promotion of a product (within a territory)
- Increase impact – Ensure a greater extend of security in terms of the right placement of resources and the resulting measure effectiveness, e.g. the optimal development of impact within the native area of development through territorial word-of-mouth factors.
- Steering opinions – Secure bidirectional communication with a territorial community as well as its monitoring and situation control of problem issues. This works correctively for error messages, as well as a coordination tool in terms of opinion, multipliers and management of opinion-forming effects (word-of-mouth propaganda).
- Utilizing multipliers – Stimulates the direct interaction of opinion multipliers and influencers (eg. in general and also for thematic challenging topics)
- Showing proximity – Provide direct developer proximity for the territorial community, even if no native developer is available.
- Increasing reputation – Ensures a positive assessment of community proximity and the increased awareness of community work, even without localized official forums.
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